Contact Us

We’re here to help! If you have any questions, concerns, or need assistance with your Galara order, feel free to reach out to us.

📩 Email Support

For order-related queries, returns, refunds, or general support:
Email: support@galara.in

Our support team responds within 24–48 hours.

📦 Order & Delivery Support

If you have questions about your delivery status, tracking updates, or address issues, please include:

• Your Order ID

• Registered Email / Phone Number

This helps us resolve your issue faster.

🔄 Returns & Replacement Requests

For damaged, incorrect, or defective products, kindly send:

• Clear photos of the product

• Image of outer packaging & shipping label

• Description of the issue

Email everything to support@galara.in.

🕒 Customer Support Hours

Monday to Saturday: 10:00 AM – 7:00 PM
Sunday: Closed

📍 Business Address

Galara (Printmatte India)
Printmatte Bulk Store
Shop No 45/9, Bheem Singh Market, Devli Road, Khanpur
New Delhi-110062
India

(This is our business operations address. Not open to public walk-ins.)

🤝 Business & Collaboration Enquiries

For bulk orders, partnerships, or influencer collaborations:
Email: collab@galara.in

✅ We’re Here for You

Whether it’s help with your order, product questions, or feedback—you can always count on us. Thank you for choosing Galara!