Terms and Conditions

Terms and Conditions 

Last Updated: [7th November 2025]

Welcome to Galara. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using Galara ("we", "our", "us"), you agree to be bound by these Terms.

Please read them carefully before using our website.

1. General Information

Galara is an online store offering tote bags and related lifestyle products. By accessing the site, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

2. Use of the Website

You agree not to:

  • Use the site for any illegal or unauthorized purpose

  • Attempt to harm, disrupt, or breach the website's security

  • Copy, modify, or distribute content without permission

We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information

We strive to display product images, descriptions, and details accurately. However, minor variations in color, size, or texture may occur due to screen differences or manufacturing processes.

Prices are subject to change without notice.

4. Orders and Payments

By placing an order on our website, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the selected payment method

We reserve the right to cancel or refuse any order due to:

  • Product unavailability

  • Pricing errors

  • Suspicious or fraudulent activity

Payment methods include online payments and Cash on Delivery (COD), subject to availability.

5. Shipping and Delivery

Delivery timelines shared on the website are estimates and may vary due to courier delays or external factors.

Customers must provide accurate shipping information. Galara is not responsible for failed deliveries due to incorrect addresses.

6. Returns, Replacements, and Refunds

We offer returns or replacements only for:

  • Damaged products

  • Wrong items delivered

  • Manufacturing defects

Conditions:

  • You must contact us within 48 hours of delivery

  • Product must be unused, with original packaging

  • Refunds (if approved) will be processed within 3–7 business days

Products bought during sales or using discount offers may not be eligible for returns unless damaged.

7. Intellectual Property Rights

All materials on this website—including images, logos, designs, text, and graphics—are the property of Galara. Unauthorized use may result in legal action.

8. Third-Party Links

Our site may contain links to third-party websites. We do not control or take responsibility for the content, privacy policies, or practices of such websites.

9. Limitation of Liability

Galara is not liable for:

  • Any indirect, incidental, or consequential damages

  • Delays in delivery caused by third-party courier partners

  • Unauthorized access to your data due to external breaches

Your use of the website is at your own risk.

10. Privacy Policy

Your submission of personal information is governed by our Privacy Policy. Please review it for details on how we collect and use your data.

11. Changes to Terms

We may update or modify these Terms at any time without prior notice. Continued use of the website implies acceptance of the revised Terms.

12. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be handled in the courts of [Insert City/State].

13. Contact Information

For questions regarding these Terms, you may contact us at:
Email: support@galara.in

Thank you for visiting Galara and trusting our products!